The Chatbot Landscape in 2020

The world of chatbot development has grown exponentially and its market size is estimated to expand from $2.6 billion in 2019 to $9.4 billion by 2024. The necessity for chatbots is growing every day, especially with the shift to online services in 2020. Now, more than ever, chatbots are a powerful tool for marketing and automated services. Traits AI is at the forefront of the world of chatbot development.

We are proud to announce that out of 727 bot developers all over the world, Traits AI was recognized among the 21 best chatbot development companies in the US! (Botmakers)

What niches can chatbots fill?

Chatbots have a wide range of usages. From quick customer service FAQs to online shopping, to marketing, chatbots are an amazingly diverse tool that can empower your business. All of these niches can be utilized by your business to aid in automating busywork and give you more time to focus on more important projects where your personal expertise is needed.

Traits AI’s mission is to do exactly that. If you are struggling to maintain an online business presence, a chatbot or AI avatar may be right for you. Don’t hesitate to contact us via our Messenger chatbot Liz 🙂

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